How do I reset my password?

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Being unable to access your account because you can't remember your password is annoying so if you cannot remember your password or are having trouble resetting your password, the following tips will help to get you back on track. 

Reset your password via the Tappr Dashboard

To reset your password online, click the “Forgot your password” link on the Login screen.

 

Type in the email address associated with your Tappr account and click “Password Reset”. We’ll automatically send a new temporary password to your nominated email account.

 

The email will look like the below image.

Password_Reset_Email.png

Reset the password on the App

 

To reset your password from Tappr App, upon login tap the “Forgot Password” button on the bottom left-hand side of the app. 

 

You’ll be prompted to enter your Tappr account email address. Once you have done that, you’ll receive a "Password Reset" email to your nominated email account (as shown above).

 

Click the link which will take you to the Tappr Dashboard and you will then be able to set your new password. This will be the same password you need to enter into the Tappr App to login.

 
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